What do I need to do to regain use of my files when systems asks for password

Gary Brees
Gary Brees Member ✭
in Errors and Troubleshooting (Windows)
Told to Enter Data File Password. I have no idea what this is. I've been using Quicken for more than10 years and have never been asked to do this. I used Quicken this morning and experienced no problems When I tried to open it tonight, I can't. I've tried a half dozen or so passwords I've used for other programs thru the years without success and nothing happens when I click on Forgot Password.
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Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suspect the Quicken file is corrupt. I suggest you attempt to locate a good backup.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    To restore your Quicken data file from a Manual or Automatic Backup taken prior to the problem first occurring please follow these instructions:
    If necessary go back to successively older backups until you find a file that does not exhibit these symptoms.

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