Missing Checks report incorrect

Lenard M. Hughes
Member ✭✭
When I generate a missing checks report on an older account, it tells me multiple checks are missing, like 207-211. Then if I scroll down, the missing checks are listed out of order for the date at the end of the report. When I check the registrar, the checks are entered and show up correctly in the register. I talked with Quicken support, they kept telling to erase the entry and re-enter the missing checks, which I did, but the missing checks report is still incorrect. Please offer me your advice.
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Are the check numbers recorded correctly? There's a difference between "207" and " 207" or "2O7", for example ...
Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windowsPlease save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.
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Here is one snipped picture. I can not seem to send you the first part of the file separately0
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Here is the other part of the report that lists the checks it says are missing but out of order0
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That certainly looks wrong. Have you tried validating your file?
Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.0 -
yes I validated my files. When I called Quicken all they said was to erase each entry and re-enter. I did this but of no use, get the same report results. May try calling them again to get another person on the phone that might know more. This is the only account that keep producing these errors and I ave many accounts over the years on Quicken.0
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Can someone please help me with this problem [Removed - Speculation]0