Anyone knows what happened to the QCleanUI link?

BK

The QCleanUI link is no longer active.  Anyone knows where it might have been relocated to?  Or is it no longer needed where the Windows uninstall works as intended?

"Using QcleanUI to resolve issues installing or uninstalling Quicken for Windows"

https://www.quicken.com/support/using-qcleanui-uninstall-quicken

Quicken Jasmine

Hello @BK ,

That article was archived because QClean is now built into the installation process and should no longer be necessary. If a user needs a clean reinstall, they can just install the product and it has the same effect. 

I hope that clears things up!

BK

Thank you @Quicken Jasmine.

A followup question: What if a user wants to do a complete uninstall without a reinstall?  Do you happen know if the native windows uninstall address that cleanly like the QClean did? (I have them saved of course but it would be good to know).  TIA

Quicken Jasmine

Hello @BK, 

Of course, I am happy to clear things up for you!

As far as I understand, that should be the case but just to be sure, I will reach out to other channels to confirm that that is correct. Keep in mind that it is Saturday, so I most likely will not receive an immediate response, however, I would expect to hear word by Monday. 

Enjoy your weekend!

BK

THANK YOU again @Quicken Jasmine and looking forward to hearing from you next week.  Cheers.

Quicken Jasmine

Absolutely, it is no problem at all! 

Chris_QPW

Quicken Subscription has supposedly had QCleanUI built-in for years, but that isn't the only purpose the QCleanUI article served.

First off what if someone isn't using Quicken Subscription?

But even more importantly, QCleanUI "cleans" the Windows registry, which is only half of most of the problems with uninstalling/installing.

The article is also the place where it mentioned what folders should be removed to get rid of possibly corrupted configuration files.

If I had to bet, I would say most of such problems are with the configuration files not the Windows registry settings.  Quicken makes heavy use of configuration files, but almost no use of the Windows registry, and as such most of the problems are in the configuration files.

At a minimum there needs to be a replacement article that tells the user how to clean up the configurations files.

Sherlock

It appears the QClean built into the installation process is still inadequate. For an example see: https://community.quicken.com/discussion/7912511/opening-quicken-qdf-files-confused

Chris_QPW

BTW for the record, the “QCleanUI process being in the install” isn’t new.  This has been true for years.  And right after they put it in and claimed they are now done with the QCleanUI as a separate program, I pointed out that it in fact isn’t “complete” and that is why the article wasn’t removed at that time.

For it to be “complete” the first thing is that it would have to be in the uninstall.  At this point there have been statements that it might be in the install, not the uninstall, if true this is completely the wrong way to do it.  Second there are two possible reasons one is doing an uninstall, and they have conflicting requirements, and as such need the user’s interaction.  The most common uninstall is removing the old version and installing the new one.  With this uninstall you want to as much as possible retain the user’s settings.  The second type of uninstall you want to blow way these settings for either the reason to get a clean uninstall for a new install, or because the user is no longer going to be using Quicken on the machine, and Quicken should properly cleaning up.

What this means is that there really should be a prompt during the uninstall that asks the user if they want to delete the user/system “settings” or not.  (Noting that the user data files aren’t affected in either case).