Sync issue with Two factor Authentication

I had set up everything for syncing my accounts with RBC and it was working fine. Now they have switched to two factor authentication and i am unable to connect. Called them, and they say it's an issue on Quicken's side. Has anyone experienced this with any other bank? When i try to allow the connection i get a "timed out" notification on my phone from the authentication process. Thanks for any help you can give.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited May 3
    Hello @homerj650,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this two-factor authentication error with your Royal Bank of Canada account(s).

    If you don’t mind, could you please provide a screenshot of the "timed out" error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Looking forward to hearing your response.
    -Quicken Jasmine