RESOLVED 5/16/22 My Synovus - CC-503/103

Quicken Jasmine
Quicken Jasmine Moderator mod
edited May 16 in Alerts, Online Banking & Known Product Issues

Customers are reporting login issues with My Synovus, resulting in CC503/103 errors.

This has been escalated internally and we are currently working with our service provider to resolve the issue, though we do not have an ETA available. 


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Thank you!

(Ticket #9429129/CTP- 3680)

-Quicken Jasmine
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Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/2/22

    This issue is ongoing, for the moment. While we cannot provide an ETA on a resolution, our teams are continuing to work on the problem. We apologize for any inconvenience you experience, and we thank you for your patience. 

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/9/22

    Our teams continue to investigate and work towards a solution for this issue. An ETA is not available at this time. Thank you for your continued patience and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    RESOLVED 5/16/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine

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