Alphaeon Card - unable to connect to Alphaeon to pay my bill?

Hello, can anyone tell me why I'm unable to connect to Alphaeon to pay my bill? When i search in quicken I was able to find it but unable to connect.

Thank you

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Just to clarify - do you mean setting up a Quicken Account to reflect your "Alphaeon Card" ?
    or do you mean setting up "Alphaeon" as a Bill Payment for Quicken Bill Manager ?
    QWin Deluxe Subscription - Win10
  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    Per their website, the Alphaeon card is issued by Comenity Bank.  Have  you tried using that as the Financial Institution name?
    Also, in Q, Alphaeon has 2 names, one for Cosmetology and one for Cosmetic.  Did you try both?
    And what is the exact response that you're getting when you try to connect?

    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP