When I try to open one particular mortgage account, quicken crashes!

GerryVB

I can make a payment to it (from another account), and it stays up to date in the side panel, but if I click on the account to see any information, it freezes for a few seconds, then closes quicken.
This started right after last year's update. I just got a new update, hoping it might fix itself, but still the same problem.

Sherlock

If you haven't already, I suggest you perform the Copy and Validate Instructions as described in:  https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

If the issue persists, I suggest you recreate the loan account by following the guidance in: FAQ: How do I convert a loan account that automatically downloads transactions, to a manual entry/sc