Application Error [Quicken crashes, Win 11, error 0xc0000135]

JP1
JP1 Member
qw.exe - Application Error

The application was unable to start correctly (0xc0000135).
Click OK to close the application

My Quicken won't start

PLEASE HELP
jp1

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @JP1,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    I hope this helps!
    -Quicken Anja
  • JP1
    JP1 Member
    Thanks for replying. Yes I have uninstalled and reinstalled twice now. No change. What’s next?
  • Quicken Anja
    Quicken Anja Moderator mod
    Thank you for following up.

    Next, I recommend that you please try uninstalling once more, except before reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling again.

    Let us know how it goes!
    -Quicken Anja
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • JP1
    JP1 Member
    Quicken Anja
    I have done it again (uninstall + install)
    Could not find a Quicken folder to delete after uninstall
    Same result
    Still getting the same application error message
    Quicken won't start
    What's next?

    jp1
  • JP1
    JP1 Member
    Chris_QPW
    Thanks for the tip
    I've deleted the 2 Windows updates and my problem is solved... for the moment
    When should I reinstall the updates?

    Regards
    jp1
  • Damian
    Damian Member ✭✭✭✭
    @JP1 - If you haven't done so already, please click on the link that @chris_QPW provided in his comment above.  What you are experiencing is a known Windows error that happened after 2 windows updates were posted on 5/10.  The link that Chris provided will take you to a discussion that explains and provides a solution for your issue.
    (Quicken Premier Subscription R40.21 on Windows 11 Pro)