Erroneous Membership Expired error message

I'm getting a "Membership Expired" error when I try to run a one step update. But I received an email recently that advised me that I didn't have to do anything as my subscription will be renewed automatically on May 22. I confirmed that at MyAccount.Quicken.com

I would rather not end up paying for this software twice and then trying to get a refund.

Thanks for any suggestions you might have.

BTW - the "contact us" link is pretty lame in that the only option available is to ask the community for help.

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