ONGOING 10/1/22 Capital One - CC-930/CC-901/CC-800

We are seeing an increase of CC-930, CC-901, and CC-800 errors with Capital One Card Services, Capital One 360, and Capital One Bank - New (errors will differ in Quicken for Mac).

This has been escalated internally, though we do not have an ETA on resolution at this time.

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Thank you!
(Ticket #9557467)
-Quicken Anja

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/2/22

    Our teams are still working to resolve this issue, though we do not have ETA available. We thank you for your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/9/22

    This issue is ongoing. Our teams continue to work toward a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. We apologize for the inconvenience this has caused.

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/16/22

    Our teams continue to investigate and work towards a solution for this issue. An ETA is not available at this time. Thank you for your continued patience and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 7/23/22

    We apologize for the inconvenience, but this issue is still ongoing. Although we do not have an ETA as to when it will be resolved, we do appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/30/22

    Although our teams are working studiously at resolving this problem, we do not have an ETA for a solution at this time. Thank you for your patience. We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/6/22

    While this issue still remains ongoing, we, unfortunately, do not have an ETA available, though our teams do continue to work towards a resolution. We apologize for any inconvenience in the meantime.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/13/22

    Our teams are still working to resolve this issue, though we do not have an ETA available. We apologize for the inconvenience and appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/20/22

    This issue continues to be ongoing. Nevertheless, our teams are hard at work toward a resolution. We cannot provide an ETA for a solution at the moment, but we appreciate your patience, and we apologize for any inconvenience this issue causes.

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/27/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/3/22

    While our teams are still working on this issue, it remains ongoing for now. We currently do not have an ETA available. We apologize for the inconvenience, and we thank you for your patience. 

    Thank you!
    -Quicken Jasmine
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/10/22

    For the time being, this issue is still ongoing. Our teams continue to seek a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing.

    Thank you!
    -Quicken Anja
  • ONGOING 9/17/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/24/22

    A solution for this issue is still being worked on and we do not have an ETA at this time. We apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 10/1/22

    Our teams are still working to resolve this issue, though we do not have ETA available. We thank you for your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Jasmine