RESOLVED 9/26/22 Alerus Financial FDP-101

We are receiving reports of users getting an FDP-101 error when trying to connect to Alerus Financial.

This has been escalated internally, though we do not have an ETA on resolution at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9561970/CTP-3965)
-Quicken Anja

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/5/22

    For the time being, this issue is still ongoing. Our teams are diligently seeking a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing, and we thank you for your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/11/22

    Our teams continue to investigate and work towards a solution for this issue. An ETA is not available at this time. Thank you for your continued patience and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/18/22

    Although our teams are working studiously at resolving this problem, we do not have an ETA for a solution at this time. Thank you for your patience. We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/25/22

    This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide. We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/1/22

    Our teams are still working to resolve this issue, though we do not have ETA available. We thank you for your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/8/22

    This issue continues to be ongoing. Nevertheless, our teams are hard at work toward a resolution. We cannot provide an ETA for a solution at the moment, but we appreciate your patience, and we apologize for any inconvenience this issue causes.

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/15/22

    This issue is ongoing. Our teams continue to work toward a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. We apologize for the inconvenience this has caused.

    Thank you!

    -Quicken Jasmine
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/22/22

    While our teams are still at work on this issue, it remains ongoing for now. A resolution is being sought but we currently do not have an ETA for when this will be available. We apologize for the inconvenience, and we thank you for your patience. 

    Thank you!

    Quicken Jared 
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/29/22

    As of now, this issue is ongoing. We are unable to provide an ETA on the resolution at the moment, but our teams are working studiously toward it as we speak. We do apologize for the inconvenience this causes, and we appreciate your patience in this matter. 

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/6/22

    A solution for this issue is still being worked on and we do not have an ETA at this time. We apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/12/22

    Our teams continue to work towards a solution. We do not have an ETA at this time and apologize for any inconvenience, though your patience is appreciated.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/19/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • RESOLVED 9/26/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine