NEW 7/18/22: New EWC accounts added to Quicken for Windows are appearing as hidden

Customers are reporting that with the latest release of Quicken for Windows (42.8) that newly-added accounts with Express Web Connect (EWC) are defaulting to hidden.  We have identified the cause of this issue and are working on a server-side fix that will correct this issue soon.

In the meantime, if you experience this issue, you can go to Tools > Manage Hidden Accounts, to show these accounts in the Account List, along with other options.

If you would like to be notified when this issue is resolved, please click the "bookmark" icon on the upper right of this thread.
Quicken Kathryn
Community Administrator
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Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 7/25/22

    While we do not have an ETA, a solution for this issue is still in the works. Your patience is greatly appreciated and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/1/22

    This issue is ongoing. Our teams continue to work toward a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. We apologize for the inconvenience this has caused.

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/8/22

    This issue remains ongoing. Our teams are working hard to resolve the issue, but we are not able to provide an ETA regarding this, at the moment. We apologize for the inconvenience, and we thank you for your patience.

    Thank you!
    -Quicken Jasmine