RESOLVED 9/21/22 Wealthscape Investor - OL- 293/HTTP-400

Quicken Janean
Quicken Janean Administrator, Moderator admin

We are seeing Quicken users having issues connecting to Wealthscape Investors for Quicken for Windows and Mac. Mac users will get a HTTP-400 error. Windows users will get a OL-293-A. 

Our product development team is currently looking into the issue but we do not have an ETA for when this will be resolved. Thank you for your patience as we look into this further.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

(Ticket #9619221/CTP-4123)

Quicken Janean

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/6/22

    For the time being, this issue is still ongoing. Our teams are diligently seeking a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing, and we thank you for your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/13/22

    This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide. We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/20/22

    This issue continues to be ongoing. Although we cannot provide any ETA for a resolution, we can assure you that our teams are working diligently on the problem. Thank you for your patience, and we apologize for the inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/27/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/3/22

    While our teams are still working on this issue, it remains ongoing for now. We currently do not have an ETA available. We apologize for the inconvenience, and we thank you for your patience. 

    Thank you!
    -Quicken Jasmine
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/10/22

    For the time being, this issue is still ongoing. Our teams continue to seek a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing.

    Thank you!
    -Quicken Anja
  • ONGOING 9/17/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Janean
    Quicken Janean Administrator, Moderator admin
    RESOLVED 9/21/22 

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!

    -Quicken Janean