ONGOING 10/3/22 American Express OL-294-A or FDP-105/HTTP-503 (Mac)

We are seeing an increase in the error OL294 (Win) or FDP-105/HTTP-503 (Mac) being returned for American Express.

This has been escalated internally, though we do not have an ETA on resolution at this time.

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Thank you!
(Ticket #9623555/CTP- 4130)
-Quicken Jasmine

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 8/15/22

    This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide. We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/22/22

    While our teams are still at work on this issue, it remains ongoing for now. A resolution is being sought but we currently do not have an ETA for when this will be available. We apologize for the inconvenience, and we thank you for your patience. 

    Thank you!

    Quicken Jared 
  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    ONGOING 8/29/22

    This issue continues to be ongoing. Nevertheless, our teams are hard at work toward a resolution. We cannot provide an ETA for a solution at the moment, but we appreciate your patience, and we apologize for any inconvenience this issue causes.

    Thank you!

    -Quicken Jasmine
  • ONGOING 9/6/22

    For the time being, this issue is still ongoing. Our teams are diligently seeking a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing, and we thank you for your patience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/12/22

    Our teams continue to work towards a solution. We do not have an ETA at this time and apologize for any inconvenience, though your patience is appreciated.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/19/22

    For the time being, this issue is still ongoing. Our teams continue to seek a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/26/22

    As of now, this issue is ongoing. We are unable to provide an ETA on the resolution at the moment, but our teams are working studiously toward it as we speak. We do apologize for the inconvenience this causes, and we appreciate your patience in this matter. 

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 10/3/22

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 

    Thank you!
    -Quicken Jasmine