ONGOING 10/04/22 Quicken updates bypassing Windows settings

We have a few reports that Quicken updates without prompting the user to accept the update in the first place even though the user wants to be prompted and does have this set up in their system settings. Although our teams are currently at work on this issue, we do not have an ETA regarding a resolution. We thank you for your patience and we apologize for any inconvenience this causes. 

If you wish to be notified whenever an update regarding this issue is made available, please click on the checkmark 'ribbon' icon in the upper right-hand corner of the screen. 

Thank you!

-Quicken Jared
 
(Ticket #: 9627557; CTP-4137)
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Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/9/22

    Currently, this issue is ongoing. While our teams will keep working toward a resolution, we are unable to provide an ETA, at the moment. We apologize for any inconvenience you may experience, and we thank you for your patience.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/16/22

    This issue continues to be ongoing. Our teams are working on a resolution, but no ETA is currently available. We apologize for any inconvenience this causes, and do appreciate your patience in this situation.

    Thank you!

    -Quicken Jared
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/23/22

    This issue remains ongoing. We have teams at work on a resolution for this problem, but an ETA continues to be unavailable. We apologize for the inconvenience incurred by this issue, and we are appreciative of your patience. 

    Thank you,

    -Quicken Jared
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/30/22

    This issue is ongoing, at the moment. Our teams will continue to work toward a resolution, although there is not an ETA regarding when this will become available. We are sorry for the inconvenience resultant from this, and we thank you for your patience, in the meantime. 

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/6/22

    This issue remains ongoing. We have teams continuing to work on resolving the problem, although there is no ETA currently available regarding when this will be achieved. We do apologize for the inconvenience and we thank you for your patience.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/13/22

    This issue continues to be ongoing. We do have teams at work on developing a resolution, but there is not an ETA regarding when this will become available. Thank you for your patience, and we apologize for any inconvenience this causes.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/20/22 

    This problem remains ongoing, for now. We have teams working on a resolution, but we are not able to provide an ETA regarding when this will be achieved. Thanks for you patience, and we are sorry for any inconvenience this has caused.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/27/22

    We are sorry but this issue continues to be ongoing. We are working toward a resolution, but we do not have an ETA regarding when this will become available, at this time. Thank you for your patience, and we do apologize for any inconvenience this causes.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 10/4/22

    At the moment, this issue remains ongoing. We are at work on a resolution, although we do not have an ETA regarding when this will be achieved. Thank you for your patience, and we are sorry for any inconvenience causes.

    Thank you,

    -Quicken Jared