ONGOING 9/28/22 Quicken on the Web "Clr" Column Blank

Quicken Janean
Quicken Janean Administrator, Moderator admin
We are seeing an issue with some users where the "Clr" column in the web companion is blank when selecting an Account to view Transactions. This happens to all transactions for all accounts that have been synced.

This has been escalated internally, though we do not have an ETA on resolution at this time.

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Thank you!
(Ticket #9648735/CTP-4175)

Quicken Janean

Comments

  • Quicken Janean
    Quicken Janean Administrator, Moderator admin
    ONGOING 8/19/22

    This issue remains ongoing. We do not have an ETA available at this time and apologize for any inconvenience.

    Thank you!

    -Quicken Janean
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 8/31/22

    For the time being, this issue remains ongoing while our teams continue to work towards a solution, though we do not have an ETA.

    We apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/7/22

    For the time being, this issue is still ongoing. Our teams continue to seek a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/14/22

    This issue remains ongoing and our teams continue to work towards a solution. We do not have an ETA at this time. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/21/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/28/22

    Our teams continue to work toward a solution. There is no ETA available at this time. We apologize for the inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja