Can't connect RBC accounts.

amycrawford090
amycrawford090 Member ✭✭
edited September 17 in All Things Canadian (Mac)
I'm trying to connect to my RBC Royal Bank accounts and the login is not working.
I entered the security questions correctly.

Error message:
A multi-factor authentication is required to connect to your account at RBC Royal Bank.
Care Code: FDP-187

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Are you using the Canada version of Quicken -
    Where are you located ?
    QWin Deluxe Subscription - Win10
  • amycrawford090
    amycrawford090 Member ✭✭
    > @Ps56k2 said:
    > Are you using the Canada version of Quicken -
    > Where are you located ?

    Yes, I am using the Canada version. I also tried to connect to my accounts on the Quicken web version and neither is working.
    I am in Canada.
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