Cannot download software from quicken canada website

Smarty
Smarty Member
edited September 19 in All Things Canadian (Mac)
when I get to the secure checkout stage after selecting the product and entering my credit card info or using paypal. When I click the blue botton to continue- no response and it goes nowhere so I'm stuck at this stage ?
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  • Quicken Jared
    Quicken Jared Moderator mod
    Smarty said:
    when I get to the secure checkout stage after selecting the product and entering my credit card info or using paypal. When I click the blue botton to continue- no response and it goes nowhere so I'm stuck at this stage ?
    Hello @Smarty,  

    I am sorry to hear about this difficulty and frustration downloading the Quicken software. Thank you for letting us know about this here on the Quicken Community.

    First, what browser are you buying and attempting to download the Quicken software with? Also, do you have pop-ups enabled? You can reference the FAQ linked here for more information about this. Lastly, can you link the site where you are going to attempt to purchase the software?

    I hope to hear back from you soon, if you have the chance to check back in with us. 

    Thank you,

    Quicken Jared 
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