ONGOING 09/20/22 Edward Jones OL-332-A

Our teams are investigating reports of some users receiving an OL-332-A error when attempting to add or update accounts with Edward Jones (error codes will vary on Quicken for Mac).

This has been escalated internally, though we do not have an ETA at this time.

If you would like to be automatically notified as updates and/or a resolution to this issue become available, please 'bookmark' this alert by clicking the bookmark ribbon in the upper right.

Thank you!

(Ticket #8897436)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 8/31/22

    For the time being, this issue remains ongoing while our teams continue to work towards a solution, though we do not have an ETA.

    We apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/6/22

    This issue remains ongoing. We have teams continuing to work on resolving the problem, although there is no ETA currently available regarding when this will be achieved. We do apologize for the inconvenience and we thank you for your patience.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/13/22

    This issue continues to be ongoing. We do have teams at work on developing a resolution, but there is not an ETA regarding when this will become available. Thank you for your patience, and we apologize for any inconvenience this causes.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/20/22 

    This problem remains ongoing, for now. We have teams working on a resolution, but we are not able to provide an ETA regarding when this will be achieved. Thanks for you patience, and we are sorry for any inconvenience this has caused.

    Thank you,

    -Quicken Jared