ONGOING 10/04/22 Softite Community FCU Martins F- CC 501

We are getting reports that customers who are trying to connect to Softite Community FCU Martins are getting an FDP-520 error. Although we do not have an ETA with respect to a resolution, we have teams at work on the issue. We appreciate your patience and we apologize for the inconvenience.

If you would like to be notified about any updates to this Alert, please click on the bookmark 'ribbon' icon in the upper right-hand side of the screen. 

Thank you,

-Quicken Jared 

(Ticket #:9669560, CTP-4319)

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 8/30/22

    This issue is ongoing, at the moment. Our teams will continue to work toward a resolution, although there is not an ETA regarding when this will become available. We are sorry for the inconvenience resultant from this, and we thank you for your patience, in the meantime. 

    Thank you,

    -Quicken Jared
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/6/22

    This issue remains ongoing. We have teams continuing to work on resolving the problem, although there is no ETA currently available regarding when this will be achieved. We do apologize for the inconvenience and we thank you for your patience.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/13/22

    This issue continues to be ongoing. We do have teams at work on developing a resolution, but there is not an ETA regarding when this will become available. Thank you for your patience, and we apologize for any inconvenience this causes.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/20/22 

    This problem remains ongoing, for now. We have teams working on a resolution, but we are not able to provide an ETA regarding when this will be achieved. Thanks for you patience, and we are sorry for any inconvenience this has caused.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 9/27/22

    We are sorry but this issue continues to be ongoing. We are working toward a resolution, but we do not have an ETA regarding when this will become available, at this time. Thank you for your patience, and we do apologize for any inconvenience this causes.

    Thank you,

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 10/4/22

    At the moment, this issue remains ongoing. We are at work on a resolution, although we do not have an ETA regarding when this will be achieved. Thank you for your patience, and we are sorry for any inconvenience causes.

    Thank you,

    -Quicken Jared