ONGOING 9/26/22 Chase - "Sign into Chase bank failed. Try again."

We've encountered a situation where after the authorization process, customers may encounter an error while trying to migrate their Chase accounts. The popup authentication window pops up with an error "Sign into Chase bank failed. Try again." See screenshot below:



We do not currently have an ETA regarding a resolution, although our teams are working on this issue. We apologize for any inconvenience this causes, and we thank you for your patience. 

If you wish to be notified whenever an update regarding this situation is made available, please click on the bookmark 'ribbon' icon in the upper right-hand side of the page. 

Thank you,

-Quicken Jared 

(Ticket #: 9681051)

Comments

  • ONGOING 9/6/22

    Our teams continue to work towards a solution. We do not have an ETA at this time and apologize for any inconvenience, though your patience is appreciated.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/12/22

    While we do not have an ETA, a solution for this issue is still in the works. Your patience is greatly appreciated and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/19/22

    While our teams are still working on this issue, it remains ongoing for now. We currently do not have an ETA available. We apologize for the inconvenience, and we thank you for your patience. 

    Thank you!
    -Quicken Jasmine
  • ONGOING 9/26/22

    Although our teams are working studiously on resolving this problem, we do not have an ETA for a solution at this time. Thank you for your patience. We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine