cannot link outside accounts

has anyone run into issues linking outside accounts? credentials are correct but it still won't connect


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Shaniqua,

    Thank you for reaching out to the Community with your question.

    We will need some additional information in order to better assist you further.

    Could you please elaborate and provide more details on the issue you are experiencing please? Are you trying to set up an online connection for an account that has already been added to Quicken? Or are you trying to add a new online account? Also, which financial institution are you trying to connect with? And what exactly do you experience while trying to connect (error codes or messages, etc)?

    The more details you are able to provide, the better we can assist! Thank you.
    -Quicken Anja