RESOLVED 9/22/22 HealthEquity CC-502/FDP-102

We are seeing an increase in HealthEquity FDP-102 and CC-502 errors.

This has been escalated internally, though we do not have an ETA on resolution at this time.

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Thank you!
(Ticket #9688328)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/8/22

    For the time being, this issue is still ongoing. Our teams continue to seek a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/15/22

    This issue remains ongoing and our teams continue to work towards a solution. We do not have an ETA at this time. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    RESOLVED 9/22/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Anja