No error messages. The "updating online data" bar goes across as if it's working. Once the bar goes away, there are no messages and no downloaded transactions from NBAZ.
There isn't a "Reset" button in the Mac version. We have "clear filters". However, no matter how my data is sorted or filtered, the downloaded transactions should show when I select the "not reviewed" filter and my balances should match my bank and they do not. With the filters cleared and the data sorted by date, there are no downloaded transactions to review since 8/25. Everything is having to be manually added which is really frustrating. The Connection Type is "Quicken Connect" on all of my accounts (the ones that still download as well as the ones that do not). This has not been changed in the 5+ years I have had and used this (Mac) version of the program on my laptop.
Ok. I gave that a shot. I saved a backup, closed everything down, and then restored from the backup. There is no change. I am still unable to download transactions.
If you have the chance, it would help us to troubleshoot the situation if you could save a backup by going to File > Save a Backup... in the upper menu at the top of the screen while Quicken is open and then create a new 'test' data file by following the steps listed below:
You may then add your NBAZ-affiliated accounts in the newly created data file by choosing your financial institution and entering your credentials as prompted. I am curious whether or not these issues continue in this data file.
When I did "create from scratch", transactions downloaded from NBAZ. Now how do I get it to work in my backup file?