Chase Update

WonderY Member ✭✭
When I run the 1-step update, nothing happens to update Chase.


  • WonderY
    WonderY Member ✭✭
    Chase does not update-I receive no opportunities to update-when I run 1-step update on Mac.
  • Hello @WonderY,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with updating your Chase account(s).

    We recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and utilize functions such as screen share. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 
    -Quicken Jasmine
  • After the "Chase" update, non of my Chase accounts download transactions or reconcile. It dows show the connection works and it appears no connection issues. All my other accounts work properly.