ONGOING 9/28/22 Chase migration alters customer categories in checking register

We have seen an issue following the Chase migration: After the accounts were connected to EWC+, all of the reconciled transactions were changed to Clear and some categories were replaced.

This has been escalated internally, though we do not have an ETA on resolution.

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Thank you!
(Ticket #9697614/CTP-4387)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/14/22

    This issue remains ongoing and our teams continue to work towards a solution. We do not have an ETA at this time. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/21/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 9/28/22

    Our teams continue to work toward a solution. There is no ETA available at this time. We apologize for the inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja