Since Lowes went to Synchrony I can no longer download transactions

Helenrph
Helenrph Member
Sine Lowes went to Synchrony I can no linger download transactions

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  • Helenrph
    Helenrph Member
    Chase downloads are working in chase account but not downloading into Mac checking account where it was paid from in Quickens
  • Quicken Jared
    Quicken Jared Moderator mod
    Helenrph said:
    Sine Lowes went to Synchrony I can no linger download transactions
    Hello @Helenrph,   

    I do apologize about this issue with online banking services. Thank you for reaching out about this here on the Quicken Community.

    What error messages, if any, are you receiving when you attempt to update your account or download transactions? Are you simply missing transactions are an update or download? Lastly, what Connection Type are you making use of in order to connect your accounts to online banking services? You can check this by clicking one of the affected accounts in the Account List on the left-hand side of the Quicken panel and then navigating to the Settings menu denoted by the 'gear' icon in the lower right-hand corner of the screen. The Downloads tab in the window that appears should contain this information.

    I look forward to your response. 

    Thank you,

    Quicken Jared