Why does my Chase accounts say they need attention?

I deactivated and then updated my Chase accounts to Express web connect+. They were accepted/verified by Chase.
Three questions:
1. Why do they show account balance instead of statement balance?
2. Cannot link one to my reminder account name. One account works.
3. In "Bills, Income, and Transfers" it says they need attention? What attention is needed?

Is anyone else having these issues?

Comments

  • James118
    James118 Windows Beta Beta
    I have this same issue.
    Many of the SuperUsers on Quicken.com are bullies!
  • brtndr44
    brtndr44 Member
    Same issue here. Extremely frustrating.
  • Quicken Jared
    Quicken Jared Moderator mod
    TSPiper4 said:
    I deactivated and then updated my Chase accounts to Express web connect+. They were accepted/verified by Chase.
    Three questions:
    1. Why do they show account balance instead of statement balance?
    2. Cannot link one to my reminder account name. One account works.
    3. In "Bills, Income, and Transfers" it says they need attention? What attention is needed?

    Is anyone else having these issues?
    Hello @TSPiper4,       

    I am sorry to hear about these issues with online banking services. Thank you for asking about this here on the Quicken Community.

    In regards to your first question, there is an Open Alert - linked here - that may be related to inaccurate balances in your accounts. I am somewhat unclear as to what is being mentioned in the second question, but concerning the last: is there any way you could provide screenshots of what you're seeing - with personal information redacted as necessary? You can follow the steps explained in this FAQ in order to do this. Also note that you may drag and drop your images into your comment in order to achieve the same result.

    Are you noticing the messages requesting your attention with any particular billers or accounts?

    I look forward to your answer. 

    Thank you,

    Quicken Jared