ONGOING 10/1/22 Chase - No downloaded transactions

We've encountered a situation where customers are able to migrate their Chase account, but when they run an update, they don't get any new transactions.

This has been escalated internally, though we do not have an ETA on a solution.

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Thank you!
(Ticket #9662620/CTP-4302)
-Quicken Jasmine

Comments

  • ONGOING 9/24/22

    A solution for this issue is still being worked on and we do not have an ETA at this time. We apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 10/1/22

    Our teams are still working to resolve this issue, though we do not have ETA available. We thank you for your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Jasmine