ONGOING 1/30/23 Invoice - Bill To Address Populating in Wrong Field

Quicken Jasmine

We have identified an issue. When an invoice is created, the address for the billed customer is appearing in the Project ID section rather than the Bill To section of the invoice. Also, we have seen that the address may appear in both of these sections.

This has been escalated internally, though we do not have an ETA on a resolution at this time.

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Thank you!
(Ticket #9791671/CTP-4774)

Quicken Jasmine

ONGOING 10/31/22

This issue remains ongoing. We do not have an ETA available at this time and apologize for any inconvenience.

Thank you!

Quicken Jasmine

ONGOING 11/7/22

This issue remains ongoing. We have teams at work on a resolution for this problem, but an ETA continues to be unavailable. We apologize for the inconvenience incurred by this issue, and we are appreciative of your patience. 

Thank you!

Quicken Jasmine

ONGOING 11/14/2022

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your continued patience. 

Thank you!

Quicken Jasmine

ONGOING 11/21/22

A solution continues to be worked on by our teams, though we are unable to provide an ETA. We appreciate your patience and apologize for the inconvenience.

Thank you!

Quicken Jasmine

ONGOING 11/28/22

This issue is still ongoing. We are unable to provide an ETA regarding a resolution. Our teams will continue to investigate and work on this issue. We apologize for any inconvenience this causes, and we are thankful for your patience in this matter.

Thank you!

Quicken Jasmine

ONGOING 12/5/22

A solution for this is still being worked on. While the issue remains ongoing, we do not have an ETA available at this time. We apologize for the inconvenience.

Thank you!

Quicken Jasmine

ONGOING 12/12/22

This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide.

We apologize for any inconvenience this causes.

Thank you!

Quicken Jasmine

ONGOING 12/19/22

While we are unable to provide an ETA, our teams continue to work toward a solution for this issue. We apologize for the inconvenience in the meantime.

Thank you!

Quicken Jasmine

ONGOING 12/27/22

This issue continues to be ongoing. We are not able to provide an ETA regarding a resolution, although we have teams working hard to realize this goal. We apologize for the inconvenience and we thank you for your patience.

Thank you!

Quicken Jasmine

ONGOING 1/2/23

This issue remains ongoing. We cannot provide an ETA regarding a resolution at the moment, although we do have teams continuing to work on the problem. We apologize for the inconvenience and we thank you for your patience.

Thank you!

Quicken Jasmine

ONGOING 1/9/23

For the time being, this issue is still ongoing. Our teams are diligently seeking a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing, and we thank you for your patience.

Thank you!

Quicken Jasmine

ONGOING 1/17/23

At the moment, this issue remains ongoing. We are at work on a resolution, although we do not have an ETA regarding when this will be achieved. Thank you for your patience, and we are sorry for any inconvenience caused.

Thank you!

Quicken Jasmine

ONGOING 1/23/23

While the status of this issue remains ongoing, our teams continue to work on resolving it, though we do not have an ETA available at this time. We apologize for the inconvenience.

Thank you!

Quicken Jasmine

ONGOING 1/30/23

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!