Odd Sync Error just popped up...

Gman34798
Gman34798 Member
What the heck does this mean and how can I resolve it?
"QuickFill Rules Sync Error"
"We were unable to update this rule on your desktop:

"Quicken will refresh this rule to ensure that data you see on your mobile device are
accurate."

Comments

  • Hello @Gman34798,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are receiving this error. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  


    I look forward to your response!

    -Quicken Jasmine
  • Sure, I had a screenshot before but did not see an option for attaching it...drag & drop worked perfectly.
  • Hello @Gman34798,

    Thank you for providing the screenshot. 

    To start with, I suggest that you try to reset your Quicken Cloud. Doing so does not affect your data file nor other Cloud Accounts (if applicable). Please, follow the instructions below in order to do so.
    1. Navigate to the Quicken dropdown menu 
    2. Preferences... 
    3. Mobile, Web & Alerts
    4. Use the toggle button on the left to turn Sync OFF 
    5. Click Disable Sync
    6. Navigate to Connected Services
    7. Click Reset (click Reset again on the pop-up box)
    8. Once the Reset completes, navigate back to Mobile, Web & Alerts
    9. Use the toggle button on the left to turn Sync ON
    10. Click Enable Sync
    Once that is done, go back to Mobile, Web & Alerts to select/deselect the accounts as desired and see if the issue still continues to persist.

    Please let me know how this goes!
    -Quicken Jasmine
This discussion has been closed.