[email protected] said:
I am also seeing truist down again (and I agree this is becoming an annoying weekend / weekly occurance. This time, there is no error code coming back - it just says an error occurred in red, and then the normal quicken online result pop up comes back showing the accounts that were updated.
If you have the chance, it would help us to troubleshoot the situation if you could save a backup by going to File > Save a Backup... in the upper menu at the top of the screen while Quicken is open and then create a new 'test' data file by following the steps listed below:
You may then add your Truist-affiliated accounts in the newly created data file by clicking on the Add Account button denoted by the '+' symbol in the upper left-hand side of the screen, and then choosing your financial institution and entering your credentials as prompted. I am curious whether or not these issues continue in this data file.
I look forward to hearing about your results.