Quicken will not download bank accounts

jzsi380
jzsi380 Member ✭✭
Quicken Deluxe, V:R45.13, Build: 27.1.45.13. Back in September this year I downloaded a Quicken Update then unfortunately hurricane IAN 9/28/2022 hit knocking out Comcast Internet service. When Comcast Internet service was restored 10/17/2022 none of my accounts would download into Quicken. To this day my accounts will not download. Have been in contact with Quicken twice they are unable to correct this issue. There are no issues logging into those bank accounts directly which is the only way I can update Quicken manually for each account. Any help appreciated.

Comments

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    What bank, as it's known in Q?  What download method? Do TOOLS, Account List for this info.
    What's your "Membership Valid until" date?  Do HELP, About Quicken for this info.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Mark1104
    Mark1104 Member ✭✭✭✭
    Also, what version of WINDOWS are you on: 7, 8, 10, or 11?
  • jzsi380
    jzsi380 Member ✭✭
    Edition: Windows 10 Pro, Version: 21H2, Installed on: 5/30/2020, OS build: 19044.2251
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    We need your Q info, that I previously requested, also.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • jzsi380
    jzsi380 Member ✭✭
    > @NotACPA said:
    > We need your Q info, that I previously requested, also.

    What info are you looking for?
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    jzsi380 said:
    > @NotACPA said:
    > We need your Q info, that I previously requested, also.

    What info are you looking for?

    I asked several questions on 11/28 that you've never answered.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
This discussion has been closed.