quicken 2017 windows 10 load to blank screen

gary_marilyn

we have quicken 2017 it was working fine on 11-24-22 but today 11-28-22 the program loads the file and goes to a white screen. It looks like it loads the file 3 or 4 times then the quicken box goes white. I started a new file and it does the same thing. removed the program and reloaded from the disk but that did not fix it. It is doing the same thing. It acts like it is hideing the data but i can't change the screen ( don't know if that is possible on windows 10).

Arctic Hare

gary_marilyn said:

we have quicken 2017 it was working fine on 11-24-22 but today 11-28-22 the program loads the file and goes to a white screen. It looks like it loads the file 3 or 4 times then the quicken box goes white. I started a new file and it does the same thing. removed the program and reloaded from the disk but that did not fix it. It is doing the same thing. It acts like it is hideing the data but i can't change the screen ( don't know if that is possible on windows 10).

Quicken 2017 is no longer a supported product.

Chris_QPW

I thought Quicken Windows Canadian went to the subscription one year earlier than Quicken Windows US, which went to it in for the "2018" version.

As such then I would think that Quicken Windows Canadian 2017 is "subscription" and this data access guarantee should apply:
https://www.quicken.com/support/what-quicken-data-access-guarantee

Of course, with Quicken Inc never giving the Canadian product the "respect" is should have that might have missed their attention.  With an expired license, Starter should go to read-only, but still have access and editions above that should go to manual entry only mode, both with banners the take up about 25% of the main windows asking you to renew the subscription.

Note that what is going on for the "non subscription" versions that use a Quicken Id, see this thread:
https://community.quicken.com/discussion/7918354/migrating-quicken-2017-from-old-to-new-computer-quicken-data-access-guarantee