ONGOING 1/28/23 Wings FCU- FDP-102

Quicken Janean
Quicken Janean Administrator, Moderator admin
We are getting reports that customers are getting an FDP-102 error when trying to connect and update accounts for Wings FCU. 

This issue has been escalated and is being looked into. At this time, we do not currently have an ETA for a resolution. We apologize for the inconvenience this may cause, and we thank you for your patience. 

If you wish to be notified after any future updates are made regarding this issue, please click the bookmark 'ribbon' icon in the upper right-hand side of the page.

Thank you!
-Quicken Janean

(Ticket #9868672/CTP-5133)

Comments

  • Quicken Janean
    Quicken Janean Administrator, Moderator admin
    ONGOING 12/9/22 

    We are still working on a solution to this issue and it continues to be worked on by our teams, though we are unable to provide an ETA for when this will be resolved. We appreciate your patience and apologize for the inconvenience.

    Thank you!
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited December 2022
    ONGOING 12/17/22

    A solution for this issue continues to be worked on. We are unable to provide an ETA while the investigation remains ongoing and apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • ONGOING 12/24/22

    For the time being, this issue is still ongoing. Our teams continue to seek a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing.

    Thank you!
    -Quicken Jasmine
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/31/22

    A solution continues to be worked on by our teams. We do not have an ETA at this time and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 1/7/23

    We do not have an ETA at this time, though our teams continue to work towards a solution. We apologize for any ongoing inconvenience in the meantime.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 1/14/23

    As of now, this issue remains ongoing and a solution continues to be worked on. We do not have an ETA available at this time and apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 1/21/23

    We do not have an ETA at this time, though our teams continue to work towards a solution. We apologize for any ongoing inconvenience in the meantime.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited January 31
    ONGOING 1/28/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!
    -Quicken Jasmine