Automatic Action Reset in Bills & Income (Q Mac)

When updating a recurring bill where the Action "Mark as Paid" was set to "Automatically", once new data (either a new amount or an updated pay date) is entered and "Saved", the Action resets from "Automatically" to "I'll do it myself" showing up as "Mark as Paid". Can this reset be stopped or corrected?

Comments

  • Pops MKC said:
    When updating a recurring bill where the Action "Mark as Paid" was set to "Automatically", once new data (either a new amount or an updated pay date) is entered and "Saved", the Action resets from "Automatically" to "I'll do it myself" showing up as "Mark as Paid". Can this reset be stopped or corrected?
    Hello @Pops MKC

    I am sorry to hear about this issue with Action options changing without being set to do so. Thank you for asking about this here on the Quicken Community.

    Are you noticing this with any particular biller or payee? Have you tried restoring from a recent backup? We recommend saving backups frequently by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Provided that this has been done often, you should be able to restore from a backup that was saved just prior to when this issue emerged by navigating to File > Restore from backup... in the same menu. I am curious about whether or not this problem continues in the restored file. 

    I look forward to your reply. 

    Thank you,

    Quicken Jared 
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