Issues with adding accounts

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This discussion was created from comments split from: Add Account does not work.
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I have similar problem. I'm trying to add a credit card to my accounts. I followed the usual instructions, but when I choose the bank and click on next the first screen says I'm setting up a checking account. There is no opportunity to change to a credit card.
In answer to questions:
I'm using Windows 10, and according to "update Quicken" I have the latest version R43.14
Quicken is Canadian version and subscription is up to date
Just to be sure I tried 3 other banks and they wouldn't accept my passwords which are correct; same password would open direct connection, so I know they're correct0 -
Steve AC said:I have similar problem. I'm trying to add a credit card to my accounts. I followed the usual instructions, but when I choose the bank and click on next the first screen says I'm setting up a checking account. There is no opportunity to change to a credit card.
In answer to questions:
I'm using Windows 10, and according to "update Quicken" I have the latest version R43.14
Quicken is Canadian version and subscription is up to date
Just to be sure I tried 3 other banks and they wouldn't accept my passwords which are correct; same password would open direct connection, so I know they're correct0
This discussion has been closed.