Issues with adding accounts

System

This discussion was created from comments split from: Add Account does not work.

Steve AC

I have similar problem. I'm trying to add a credit card to my accounts. I followed the usual instructions, but when I choose the bank and click on next the first screen says I'm setting up a checking account. There is no opportunity to change to a credit card.
In answer to questions:
I'm using Windows 10, and according to "update Quicken" I have the latest version R43.14
Quicken is Canadian version and subscription is up to date
Just to be sure I tried 3 other banks and they wouldn't accept my passwords which are correct; same password would open direct connection, so I know they're correct

Arctic Hare

Steve AC said:

I have similar problem. I'm trying to add a credit card to my accounts. I followed the usual instructions, but when I choose the bank and click on next the first screen says I'm setting up a checking account. There is no opportunity to change to a credit card.
In answer to questions:
I'm using Windows 10, and according to "update Quicken" I have the latest version R43.14
Quicken is Canadian version and subscription is up to date
Just to be sure I tried 3 other banks and they wouldn't accept my passwords which are correct; same password would open direct connection, so I know they're correct

The current version of Quicken Canadian is R45.18, but I see that version is not yet posted on Quicken's support site. I have R45.18 installed and running on my Windows 11 system.