TIAA downloads

dr.sulli

TIAA downloads are not being placed in Quicken since latest upgrade

Jim_Harman

TIAA appears to be affected by the same issue discussed at length here
https://community.quicken.com/discussion/7923420/after-r45-7-11-13-upgrade-securities-comparison-mismatch-multiple-fis-edited

Is that what you are seeing, or do you get no downloaded transactions at all?

dr.sulli

No new downloads are placed in Quicken.
Shows my accounts in Quicken which are correct prior to the latest upgrade but now shows 0 accounts at TIAA

bugsmeany

same here

Quicken Jared

dr.sulli said:

No new downloads are placed in Quicken.
Shows my accounts in Quicken which are correct prior to the latest upgrade but now shows 0 accounts at TIAA

Hello @dr.sulli and @bugsmeany,  

I am sorry that you are being affected by this issue with online banking services. Thank you for looking to the Quicken Community for assistance.

 if you have the chance, you could save a backup by going to File > Copy or Backup File... in the upper menu at the top of the screen and then create a 'test' data file by going to the same menu and selecting New Quicken File... Next, choose New Quicken File in the screen that follows, and then click OK. After this, choose a file location on your computer and then click Save. Choose Don't use mobile and web when prompted. 

You may then add your TIAA-associated accounts by navigating to the Add Account button in the upper left-hand side of the screen, denoted by the '+' symbol. Let us know if you see the same error message occurring in the test data file once this is attempted. One quick note: what 'instance' of TIAA are you selecting to link your accounts; what is the name of the bank that you are choosing when click on the options in the left-hand panel of the Add Account window after you search in the search bar?

I look forward to hearing about your results. 

Thank you,

Quicken Jared 

esaurusaitis

My TIAA Transactions are not downloading. Its been almost a month. When will this bug be fixed?