Renew button not working on Safari.

Got an email saying my membership was expiring on...
Clicked on "click here to renew your plan".
Got a screen with a "Change Plan" pop-up with a "RENEW NOW" button.
But you can't click it (iMac fully updated, running Safari fully updated).
Just thought you should know.
Screen shot attached.
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Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2022 Answer ✓
    Hello @FredMac,

    Thank you for taking the time to visit the Community and notifying us about this issue.

    I went ahead and passed this information along to the proper channels to have this looked into.

    Thank you!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2022 Answer ✓
    Hello @FredMac,

    Thank you for taking the time to visit the Community and notifying us about this issue.

    I went ahead and passed this information along to the proper channels to have this looked into.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello again,

    I received some follow-up questions.

    If you don't mind could you check and make sure you do not have any pop-up blockers enabled in your browser? And what if anything happens when you attempt to click "Renew Now"? Also, could you please provide a screenshot of the membership expired email you received? And after you click the link in the email, does it take you straight to the screen shown in your previous screenshot?

    Thank you!
    -Quicken Anja
This discussion has been closed.