Using onestep update. Enter bank password and Quicken continues to as me to enter my bank password

Using onestep update. Enter bank password and Quicken continues to as me to enter my bank password

Answers

  • Mark1104
    Mark1104 Member ✭✭✭✭
    can you be more specific? which Bank? is this password ask within Quicken or does it take you to the Bank's website?  is the password stored in the vault? etc. 
  • Firebird
    Firebird Member
    Regions bank password protocol is for letters, numbers AND special characters. Quicken keeps asking me to input my Regions password and it must be only letters and numbers. It continues to reject my password because it has a special character in it. It will not let me upload my bank data...please help!
  • Mark1104
    Mark1104 Member ✭✭✭✭
    @firebird - suggest calling quicken support 
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    @Firebird, WHICH special character(s) are you trying to use?  Because some aren't allowed because they interfere with the communication protocol between Q and the bank.
    Try using different special characters.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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