Recent reconciliation process change

When transactions download, they have always been marked "C" for cleared, and when I reconcile they become "R" for reconciled. This is no longer the case. Trying to reconcile, the "there are no uncleared items to reconcile" screen comes up, and no transactions are checked against the online balance to become "Reconciled" transactions. This started happening with the latest software revision (R45.13)

Comments

  • When transactions download, they have always been marked "C" for cleared, and when I reconcile they become "R" for reconciled. This is no longer the case. Trying to reconcile, the "there are no uncleared items to reconcile" screen comes up, and no transactions are checked against the online balance to become "Reconciled" transactions. This started happening with the latest software revision (R45.13)
    Hello @Janet Wenholz,   

    I am sorry about this problem with reconciling transactions. Thank you for looking to the Quicken Community for assistance.

    Have you tried restoring from a recent backup? We recommend saving backups frequently by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Provided that this has been done often, you should be able to restore from a backup that was saved just prior to when this issue emerged by navigating to File > Restore from backup... in the same menu. I am curious about whether or not this problem continues in the restored file.  

    I look forward to your response.

    Thank you,

    Quicken Jared 
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