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Alignment Of Printed Checks

tcom2
tcom2 Member ✭✭
edited October 11 in Printing

Quicken knows that checks printed in Quicken rarely align properly. But they are unwilling to invest in fixing the code, so we all suffer.

Each time I called about this issue I was offered different advice: "verify the file and reset printer settings"; "redownload and reinstall Quicken" "It must be problem with your computer".

I finally explained to a supervisor that when I start printing checks (and I've previously set vertical and horizontal alignment settings) the first check will be 4 lines too high, the second 3 lines too high...until the 5th is aligned. And then the 6th will again be 4 lines too high, and so on. And I've changed no setting between checks printed. HE knew exactly what the problem is and what the solution is.

All of the comments about this issue in the Quicken Community are CLOSED.

Quicken knows exactly what is wrong, but they won't spend the money to fix the code.

So much for a company in the check writing business.

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Comments

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    tcom2 said:
    Quicken knows that checks printed in Quicken rarely align properly.
    Quicken knows exactly what is wrong, but they won't spend the money to fix the code.
    ...
    HE knew exactly what the problem is and what the solution is.
    I don't know that "rarely" is accurate. My checks have printed perfectly for decades. You are using authentic Intuit Quickbooks check stock, right?
    Clearly, the alignment options that Quicken provides are insufficient. Originally, this was a marketing strategy so users would have to buy Intuit checks, being the only checks that would work.
    My question is: you say a Quicken staffer knows what the problem and solution are, so how much do you know at this point?
    Quicken user since version 2 for DOS, now using QWin Premier Subscription (US) on Win10 Pro.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    It would be nice if you gave us some more details about your specific issue.
    What type of checks are you using?
    What make and model of printer?
    Have you selected the Printer Type? "Page oriented" for inkjet or laser, "Continuous" for impact or line printers
    In Windows, do your printer properties default to 8.5*11" standard paper, 100% size, no Auto-forms-detect?
  • Snowman
    Snowman Member ✭✭✭✭
    I suspect the checks being used are not approved checks for Quicken. I have printed checks with Quicken since 2000, over multiple different printers. I have had to plug a alignment offset each time I have switched printers but once set it was fine.
  • 123rwp
    123rwp Member ✭✭
    I never had a printing issue until I replaced my HP with a Canon MF451dw. Now single checks have a left hand margin of 5" and the alignment only goes to 50. Can't even get close. Any ideas would be appreciated.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    123rwp said:
    I never had a printing issue until I replaced my HP with a Canon MF451dw. Now single checks have a left hand margin of 5" and the alignment only goes to 50. Can't even get close. Any ideas would be appreciated.
    What style of checks are you using?
    And, for feeding single checks or partial pages, did you select the correct method for loading them: sideways left edge, sideways centered or portrait?

    Workaround:

    If you can't resolve the issue, you can try to use form leaders to feed your printer with a proper 8.5x11" sheet while printing a partial 1- or 2-checks page in normal portrait orientation.

    See https://intuitmarket.intuit.com/fsg/businesschecks/formleaders.aspx for an example of form leaders. Check your local office supply store, search on the Internet or order from Intuit.

  • Ardisjr
    Ardisjr Member
    I have quicken home and business rental ver 47.15. I just got new laser checks from quicken. The problem started with alignment of the 2 and 3 check (bottom check). The name and amounts are printing too high. The first or top check is printing correctly. I just spend an hour on the phone with quicken help ctr. All he wanted to do was screenshare. NOT GOING TO HAPPEN! I do know quicken and 30 years, but this alignment is for top check only and the problem is the next two checks on the laser checks. can anything be done? I am wasting money and time. Thank for any help.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    OK, so you're trying to print a full page of Standard Checks (3 per page, business size).
    Have you verified that Check Style is set to Standard Checks?
    Does a page of new checks, when compared to a full page of old checks (hold those two pages over each other against a light) correctly line up?
    In Windows, do your printer properties default to 8.5*11" standard paper, 100% size, no Auto-forms-detect?
    When you print an alignment test page on blank paper and then hold it over a sheet of checks, does that line up? But when you print on check forms, the alignment is off?

  • Mr Ed
    Mr Ed Member

    I have the same issues, as stated above. First check will align. 2nd and 3rd will drift to a wider space. I have replaced drivers on both my printers; I have bought new checks. They continue with the same problem. My only conclusion is that Quicken has some kind of programming bug and I hope Quicken programmers will get busy and get this fixed. Is there some way I can return to an older version of Quicken where things were working well? This new lastest update is certainly not an improvement.

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Assuming that you have selected the correct Check Style:

    - For 3-per-page personal size checks choose "Wallet Checks (Check 21 ...)", not "Wallet Checks" (unless you still use some very old stock from many years ago)
    - For 3-per-page business size checks choose "Standard Checks", not "Voucher Checks".

    and, for inkjet or laser printers, you have selected "Page oriented"
    (see Printer Setup image in an earlier response)

    In Windows, make sure your printer properties default to 8.5*11" standard paper, 100% size, no Auto-forms-detect, no photo-print.
    If you cannot change the system wide printer properties, you need to change it every time you prepare to print checks: File / Printer Setup / For printing checks. Click Properties and get a popup specific to your printer make and model.