ONGOING 1/25/23 Los Alamos Schools CU Los Alamo - CC-501/101 in product and FDP-163 in logs

We are receiving reports that users are getting a CC-501/101 or FDP-163 when trying to connect and update accounts for Los Alamos Schools CU Los Alamo.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #9907231/CTP-5337)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/28/22

    A solution continues to be worked on by our teams. We do not have an ETA at this time and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 11
    ONGOING 1/4/23

    While the status of this issue remains ongoing, our teams continue to work on resolving it, though we do not have an ETA available at this time. We apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/11/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your continued patience. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/18/23

    At this time, the status of this issue remains ongoing. While we are still unable to provide an ETA, our teams are continuously working toward a resolution. We apologize for any inconvenience. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/25/23

    Although no ETA is available, this issue continues to be worked on by our teams. We apologize for any inconvenience. 

    Thank you!
    -Quicken Anja