Splits eliminated immediately after saving
edited February 13 in All Things Canadian (Windows)
I have now lost the ability to split transactions in my main checking register. This includes older transactions, and those just entered and saved. I did not Update from my bank after entering the new transaction. It seems Quicken or Sync is corrupting the entry.
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
If you haven't already, I suggest that you turn off mobile sync to see if that may help.
Please follow the instructions provided below in order to do so.
- Navigate to Edit
- Mobile & Web
- Turn Sync OFF.
I hope this helps!
Thanks for following up. I turned off Mobile & Web before this issue arose.0
If you'll note from the below screen image, if I hover over the split button, I can see the splits I had previously entered. But if I click on the split button to edit them, I don't see those splits, but instead, a popup asking me to choose splits. Sometimes, I get a message asking if I want to create a new "--split--" category.0
Have you run a File Validation recently?0
@Arctic Hare no, but I did at your suggestion with no impact on the issue. Also see: https://community.quicken.com/discussion/7925865/split-transaction-not-editable-working-on-27-2-56-3#latest0
JMark said:@Arctic Hare no, but I did at your suggestion with no impact on the issue. Also see: https://community.quicken.com/discussion/7925865/split-transaction-not-editable-working-on-27-2-56-3#latest0
The latest Mondo patch repairs this issue, restoring access to all previously-entered Splits.
This discussion has been closed.