1/2/23 - OSU Problems & CC-501 Errors (QWIN)



  • stevebo
    stevebo Member ✭✭
    > @Sammy said:
    > I have the same problem.

    OK so this indicates a Quicken issue, not my installation necessarily.
  • jkerns70
    jkerns70 Member
    Same problem. One step won't complete.
  • George Thompson III
    George Thompson III Member ✭✭✭
    Yes, me too. Been trying to complete for over 30 minutes.
  • patpatterson
    patpatterson Member ✭✭
    Worked fine yesterday. Today download locks up my Quicken Home & business. I have to use task manager to close the program. Maybe they will have it fixed by tomorrow, I hope.
  • wfpattersonjr
    wfpattersonjr Member ✭✭
    Same problem here. Update never completes. Tried restoring last backup, same issue. Tried uninstalling and reinstalling, same issue.
  • wfpattersonjr
    wfpattersonjr Member ✭✭
    Just got an error message: "unable to update these accounts because of an error on the Quicken server"
  • countrysun1
    countrysun1 Member ✭✭
    Same issue. Some accounts update immediately and then whammo - frozen. Since mid to late November. It usually finishes within 5 minutes but today, for nearly 2 hours, One Step Update Progress is FROZEN. Also fails to pull in share balances from several accounts. Same time frame.
  • smtcpa
    smtcpa Member
    Same here. None of my accounts updating.
  • hsandickk
    hsandickk Member ✭✭
    since 6 am on 1/2/23 quicken one step update just sits there with spinning circles
  • johnodrake
    johnodrake Member ✭✭✭✭
    I have this problem also.  It seems that Express Web Connect connection method doesn't work correctly.  Direct Connect connection method works fine.  Another issue that is relevant to this problem is that once you start One Step Update, whether it is for all accounts or a single account, it cannot be ended from within Quicken.  To stop the process, you must Open Task Manager in Windows and kill the task then reopen Quicken.   There really needs to be an escape function to end the update task.
  • AlexisoftheShire
    AlexisoftheShire Member ✭✭
    Same for me. I tried twice this morning to update my accounts and the Quicken update window just spins. I let it run for 30 minutes, which usually takes less than 5 minutes, and it was still spinning with no updates. I killed the task. Restore from a previous backup. Validated the file. Tried it again an hour later and the same behaviors. Quicken update window is spinning with no updates.
  • Tammy Van Buren
    Tammy Van Buren Member ✭✭✭
    I have the same problem. One Step update has been taking longer and longer recently and today it finally started totally freezing. Today, I have ended the session through Task Manager 3 times.
  • hsandickk
    hsandickk Member ✭✭
    since 6 am on 1/2/23 quicken one step update just sits there with spinning circles
  • hsandickk
    hsandickk Member ✭✭
    wrong forum. close
  • nineseas
    nineseas Member ✭✭
    edited January 2
    Same problem, Quicken Deluxe. No error code at all. Just churning and the status shows "Waiting...". This is for Bank of America and Chase accounts. I opened Task Manager and killed the Quicken task and tried again, but same thing. Waiting. No issue reported yet by Quicken on the Community page under Alerts and Issues. https://community.quicken.com/categories/alerts
  • vanko
    vanko Member
    I am having same problem. " Unable to update accounts due to Quicken Server Error" is what I get on ALL of my accounts not just 1 account. Must be yet again another Quicken problem ..
  • investme
    investme Member
  • anrklein
    anrklein Member ✭✭
    Same problem here. Shows some accounts as completed, but some are hanging and it never completes.
  • cdodsonva
    cdodsonva Member ✭✭
    Same problem for me. CC-501 errors on all updates.
  • wfpattersonjr
    wfpattersonjr Member ✭✭
    For some reason, the update works with my American Express Account but not other credit or banking account updates.
  • rlfromm
    rlfromm Member ✭✭
    > @wfpattersonjr said:
    > Just got an error message: "unable to update these accounts because of an error on the Quicken server"

    Same issue here.
  • bgoolsby
    bgoolsby Member ✭✭
    Timeout server error trying to download. Please fix automatic update process. Not working on different computers in different cities and different accounts.
  • JackS
    JackS Member
    Quicken has not been able to complete a single connection with any bank account this morning or most of my other accounts. It goes into "Updating Account" and never comes out. Am I alone?
  • rvisdew
    rvisdew Member
    note: Using subscription Quicken on Windows 11 ... even though I can manually go to the financial institution and download, Quicken update just 'clocks'.
  • JackS
    JackS Member
    I have the same problem. It's completely jammed up.
  • jbbrown987
    jbbrown987 Member
    Same issue here. OSU just spins continuously. Used task manager to close.
  • ribsticky
    ribsticky Member
    you're not alone
  • MK237
    MK237 Member
    Having the same problem with all accounts
  • jbbrown987
    jbbrown987 Member
    Not alone. My same problem which happened today as well.
  • Tammy Van Buren
    Tammy Van Buren Member ✭✭✭
    You are definitely not alone. It freezes whether you are trying to do a complete One Step Update or an individual account. What a way to start the New Year!
This discussion has been closed.