1/2/23 - OSU Problems & CC-501 Errors (QWIN)
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My OSU is hanging on the BoA update. It does eventually complete after a while with a CC-501 error. No transactions downloaded from any of my BoA accounts. Other accounts seem to complete successfully. Come on Quicken, get this solved. :(0
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Yes, same here. Working fine yesterday but hangs today. New year, new problems...0
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Same issue happening for me. Update hangs and after 15 minutes or so I get lots of error messages. Seems like lots of folks are seeing the same issue.0
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Me too. BOA and PayPal are just spinning.0
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I'm back with the same issue. It had been working slowly prior to today but this morning it started to freeze again.2
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CC-501 error with PNC Banking0
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I am having the same issue. Quicken hanging when trying to download transactions. Goes for about 30 minutes, then I have to manually cancel using windows task manager1
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same for me1
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same issue for me0
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Do we know if Quicken knows about this and is working to fix it?0
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Same here, have to end task to restart and bypass one step update to use, clearly an issue on Quicken side0
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Having trouble with 5 accounts during OSU - says "Updating Account" for a long period of time, my other accounts say "Complete". Tried restoring a backup file & it also has the same problem.
I see a "known isssue" for performance problems & think this may be related.0 -
Same problem. What to do?0
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Add me to the list of users experiencing this. OSU froze Quicken for about 15 minutes before finally coming back with CC-501 errors for BofA, Chase and Discover Card. I also have Schwab Accounts in my file but they are not included in the OSU so they did not report errors. Task Manager looked like this during the OSU:
ADDED: Subsequently tried to update my Schwab Accounts (two User IDs with different passwords) and got the same CC-501 errors in both cases. Oddly enough and despite the fact that Quicken said it was unable to update the accounts, Quicken DID download a 1/2/23 transfer between Schwab Savings and Schwab Checking, the only 1/2/23 transactions in all my Schwab Account.0 -
Quicken states "Known Issue" and has been escalated, though no estimated resolution time-frame is provided....1
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Yes started happening about a week ago, mine is hanging on Discover card.0
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Same here ... OSU just continues to cycle after completing "Investing.quicken.com" and my Vanguard acct. New behavior since the turn of the year.0
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Slow downloading and will not download PNC Bank0
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Quicken states "Known Issue" and has been escalated, though no estimated resolution time-frame is provided....0
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Quicken states "Known Issue" and has been escalated, though no estimated resolution time-frame is provided....3
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My One Step Update has been running for 22 minutes so far this morning (1/2/23). It seems that lately I spend 90% of the time troubleshooting Quicken problems and 10% of actually using it.
I just can't put up with this much longer. I've been using Quicken for over 10 years. When it works, it's fine, but when there is a problem, it takes hours/days/weeks to fix a problem.
Can't Quicken at least give us an update?1 -
Same problem here & my Task Manager has the same result.Tom Young said:Add me to the list of users experiencing this. OSU froze Quicken for about 15 minutes before finally coming back with CC-501 errors for BofA, Chase and Discover Card. I also have Schwab Accounts in my file but they are not included in the OSU so they did not report errors. Task Manager looked like this during the OSU:
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Quicken states "Known Issue" and has been escalated, though no estimated resolution time-frame is provided....0
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Me too. OSU just hangs and never completes. Tried updating accounts individually. Same issue. Had to use Windows Task Manager to close quit quicken and restart.0
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One step update keeps freezing.0
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For me One Step Update has been SLOW for a while, but this morning it is generating CC-501 errors for nearly all accounts after 15-to-20 minutes of trying to update. Quicken's One Step Update needs a "Cancel" button.1
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I have the same problem. 2 accounts download while the rest just spin with no errors.0
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Same issue, have to use cntrl-alt-del to get out of it.0
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Schwab, BOA, data update and quotes are all "hanging" this morning.0
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reinstalled quicken,,,still nothing1
This discussion has been closed.