1/2/23 - OSU Problems & CC-501 Errors (QWIN)

petegkc

Everyone is having the problem

jimbfl

Same thing

David Canon

Same problem. stopped quicken with task manager; tried to update one account from the register. After about 10 min got error 501.

joekivel

Direct Connect works. Express Web connect does not. Effects multiple accounts.

Arthur Sterbcow

I have the same problem! Started this morning.

geekandglitter1

Same here. No error message. I have to kill the task.

pauldemott

Same problem. Can someone from Quicken comment on what is being done t resolve this

RSM1

yep. that's the quality we pay for.

craigcanderson

Same issue here - Amex works but others freeze up.

Darin Blanton

Same. Started today.

weikosteve

Quiken will update my Direct Connect accounts but it will freeze up on the Express web accounts.

Ron Clevenger

Today (January 2, 2023) Bank of America Update has stopped working. When I initiate a one step update, all my other accounts (Fidelity, ETrade, etc.) update as usual. BofA is stuck on Update in Progress - there is no error message given.

This worked as per normal yesterday - it has stopped working today.

Any suggestions?

craigaboyce

Add me to the list. None of these will update - Bank of America, Chase, Capital One, USBank, Lowes(Synchrony), Home Depot(Citibank),Discover. AmericanExpress worked.

Bhemeon

you can add BMO and RBC in canada

csavard

Same problem here. Strange how Quicken was a working product when they split from Intuit. Now that it's subscription based, there are nothing but problems.

Tom Rutledge

One step update not working

Q4B*

9:35 a.m. eastern U.S. time ... same problems over past half hour.

murrymck

Same problem for me - this is super annoying.

sjaacob

thanks

trevordemaat

Here as well per 9:35am. One Step Update stuck in progress mode. Fidelity and Amex worked fine, all else is spinning.

murrymck

Same issue here - if this is a KNOWN ISSUE, then why don't block its use until it is resolved to avoid users having to use task manager to exit the program.

Morning Glory

Same problem. is this a new year problem?

DianeAJChicago

Quicken has been down all morning, One Step in a perpetual loop. Is anyone at Quicken Support reading these and providing a fix?????

tjwo

Adding to the count - I have the same problem as per topic.

geekandglitter1

Same here. None of my banks will update. There's no error message. It just hangs. I have to kill the task to end it.

jtawil777

Not working for me either...It eventually times out (5 minutes?) with a CC-501 error on multiple accounts.

belfen19

OSU hanging for me too this morning. Just sitting there.

jesy_yeates

All my direct connect accounts are working and none of the web connect accounts works. When I try to update the web connect accounts it just spins. There is no way to close Quicken accept to force it closed from task manager. Deere Employee Credit Union, Poca Valley Bank, Dupaco Community Credit Union - all do not update!

monty ingram

Add me to the list, same problem. Reminds me of 2K.

DemonJuice

I am also having this problem. Somewhat relieved that it isn't just me.