ONGOING! 1/31/2023 Marisol FCU - CC-502/FDP-102 Error

We are receiving reports that users who are trying to connect and update accounts for Marisol FCU are getting a CC-502/FDP-102 error.

Our teams are at work on the issue, but we are unable to provide any ETA regarding a resolution. We apologize for the inconvenience, and we thank you for your patience.

If you wish to be notified whenever an update is posted with regard to this matter, please click on the bookmark 'ribbon' icon in the upper, right-hand side of the page.

Thank you!

-Quicken Jared 

(Ticket #: 9933328, CTP-5419)

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 1/10/23

    This problem remains ongoing. We do not have an ETA with respect to a resolution, although we do have teams continuing to work towards achieving this, as we speak. We are sorry for the inconvenience caused by this issue, and we thank you for your patience.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 1/17/23

    This issue continues to be ongoing. We are not able to provide an ETA regarding a resolution. Nonetheless, our teams are at work on the problem. We apologize for this inconvenience and we thank you for your patience.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    edited January 24
    ONGOING 1/24/23

    This problem remains ongoing. We are unable to provide an ETA with respect to a resolution, but our teams will continue to work on the issue. We apologize for the inconvenience this causes. Thank you for your patience.

    Thank you!

    -Quicken Jared 

  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 1/31/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc becomes available. We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jared