Brokerage Account Downloads

misrael2246

I have 16 Brokerage accounts that I download into Quicken. For about 3 weeks I have been getting messages on all the accounts which show a Share Mismatch. That message is incorrect and there is not a mismatch. I spent 4 1/2 hours with Quicken support with them finally telling me it was not their problem, but Raymond James. I then talked to the Raymond James Quicken Liaison. He listened and promised to get back to me and he did. He said he had contacted Quicken and they were aware of the problem. I would just like to know how to delete the incorrect messages or a least figure out who I could talk to at Quicken about the problem.

mshiggins

It sounds like you may be experiencing the known issue with 45.xx versions, securities comparison mismatch. See this discussion for details and a workaround.

https://community.quicken.com/discussion/7923420/after-r45-7-upgrade-securities-show-securities-comparison-mismatch-multiple-fis-edited#latest

Within the linked discussion there is an answer from @Quicken Anja that mentions Quicken is aware of this issue and will be working on a fix. Here is a link to that answer:

https://community.quicken.com/discussion/comment/20313307/#Comment_20313307