Chase - No downloaded transactions

JRod
JRod Member ✭✭✭✭
edited February 11 in Download, Add/Update Accounts (Windows)
I know there has been issue with Chase downloads reported for several months. However, it is very sad that a solution is not found yet.  In fact, why has it been able to be fixed before by resetting the online access.  
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  • k2murray
    k2murray Member ✭
    I am unable to download Chase transactions between 12/3/2022 and 12/31/2022. Is anyone else have problems specific to these dates or around this time?
  • k2murray
    k2murray Member ✭
    To be specific, this is for a Chase VISA credit card account. I am using Quicken Deluxe R45.21on Win 11. I have changed to Express Web Connect. Using one step update several times and nothing is downloaded for these dates. I have downloaded a QFX file from the Chase website and attempts to manually import this file just leads me back to the web connection process.
  • QwikOne
    QwikOne Member ✭✭
    Your issue and mine may have a similar solution, for which I am searching now. I have a VISA card that has not updated since the beginning of August. This does not involve 'connect'. I've logged out and signed back in, which didn't resolve the issue. I had the same problem years ago where an account just stopped updating. I believe it requires deleting the account (saving the account data) then re-establishing that account which will then read the existing data and having the 'update link' restored at that time. I am trying to confirm this.
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